Terms of service
TERMS OF SERVICE
Last updated: September 23, 2026
These Terms of Service ("Terms") govern your use of the Vela Noir website and your purchase of products from Vela Noir.
By accessing our website or placing an order, you agree to these Terms.
1. GENERAL
Vela Noir operates an online fashion store offering clothing and related products.
We reserve the right to update, modify, or discontinue any part of our website or services at any time.
2. ELIGIBILITY
By using our website or placing an order, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.
3. PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, images, colors, sizes, and other information accurately.
However, colors may appear differently depending on your device or screen settings.
Product availability, pricing, descriptions, and images may change without notice.
4. PRICING
All prices displayed on our website are subject to change without notice.
Applicable taxes, duties, customs charges, or other fees may apply depending on the destination and applicable laws.
Where required, applicable taxes may be calculated and displayed at checkout.
5. ORDERS
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to refuse or cancel an order where permitted by law, including in situations involving:
• Product availability issues.
• Pricing or listing errors.
• Suspected fraudulent activity.
• Incorrect customer information.
• Shipping restrictions.
• Other circumstances where fulfillment is not reasonably possible.
If we cancel an order after payment has been received, we will issue an appropriate refund.
6. PAYMENT
Payment must be successfully received before an order can be processed.
Payments are processed through available third-party payment providers.
You agree to provide accurate and complete billing and payment information.
7. SHIPPING
Orders are shipped according to our Shipping Policy.
Delivery times are estimates and may be affected by carriers, customs, weather, public holidays, or other circumstances outside our reasonable control.
8. RETURNS AND REFUNDS
Returns and refunds are governed by our Return and Refund Policy.
Nothing in our policies excludes rights or remedies that cannot legally be excluded under applicable consumer protection laws.
9. INTELLECTUAL PROPERTY
All content on our website, including logos, brand names, text, images, graphics, product descriptions, and other materials, is owned by or licensed to Vela Noir unless otherwise stated.
You may not reproduce, copy, modify, distribute, or commercially exploit our content without prior written permission.
10. PROHIBITED USES
You must not use our website:
• For unlawful purposes.
• To violate applicable laws or regulations.
• To infringe intellectual property rights.
• To interfere with the operation or security of the website.
• To submit false or misleading information.
• To attempt unauthorized access to our systems.
• To engage in fraudulent activity.
11. THIRD-PARTY SERVICES
Our store may use third-party services, applications, payment providers, shipping providers, and other technologies.
Third-party services may have their own terms and privacy policies.
12. ERRORS AND INACCURACIES
We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, or other website information.
We may update or cancel orders affected by such errors where permitted by applicable law.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Vela Noir will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.
14. GOVERNING LAW
These Terms are governed by the applicable laws and regulations of the jurisdiction in which Vela Noir operates, except where applicable consumer protection laws provide otherwise.
15. CHANGES TO THESE TERMS
We may update these Terms from time to time.
The updated version will be posted on this page with a revised "Last updated" date.
16. CONTACT INFORMATION
Vela Noir
Email: kejsavakant@hotmail.com
Phone: +61 449 564 617