Track Your Order
TRACK YOUR ORDER
Waiting for your Vela Noir order?
We're here to help you keep track of your delivery.
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information when tracking is available.
HOW TO TRACK YOUR ORDER
1. Locate your shipping confirmation email.
2. Find your tracking number.
3. Click the tracking link provided in the email.
4. Follow the carrier's tracking updates.
Please allow some time for tracking information to become active after your package has been handed to the carrier.
DELIVERY UPDATES
Tracking information may not update immediately after shipment.
Delivery times can also be affected by carrier delays, customs processing, public holidays, weather, or other circumstances outside our control.
HAVEN'T RECEIVED YOUR TRACKING INFORMATION?
If your order has already been shipped but you haven't received tracking information, please contact us.
Email: kejsavakant@hotmail.com
Phone: +61 449 564 617
Please include your order number so we can assist you more quickly.
ORDER NOT ARRIVED?
If your estimated delivery timeframe has passed and your order has not arrived, please contact us with your order number and tracking information.
We'll help you investigate the delivery status with the applicable carrier.
Thank you for shopping with Vela Noir.